We accept returns of eligible items postmarked within 30 days of the delivery date. Items must be unused and in the original packaging with the original hang tags attached. Our return policy only applies to items purchased on scoutbags.com. Orders p
Unfortunately, we are unable to offer exchanges after a purchase has been made. Customers may return eligible items for a refund and place a new order. If you received a damaged or incorrect item, please contact us immediately at\ contactus@scoutbags
If you received a damaged or incorrect item, please contact us immediately at\ [email protected] with your order number and a photo of your damaged item for further assistance. We will review the situation and strive to resolve the issue, which
Gifts can be returned within 30 days for store credit. To initiate a request, you can click here to start your return process. You’ll be asked for some information about the original order so that your return for store credit can be processed.
Please contact us at [email protected] with your order number. We'll help resolve this right away!
Our In the Bag Guarantee is a free one-year guarantee, beginning on the date of purchase on scoutbags.com, which covers product damages/defects. In the event of a valid claim, we will provide you, at our option, either a style replacement or store cr