scoutbags

<p id="isPasted" style="box-sizing: border-box !important; -webkit-font-smoothing: antialiased; margin-top: 0px; color: rgb(26, 26, 26); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Depending on your location and carrier volume, standard shipping can take between 3-6 business days for your package to arrive (does not include holidays and weekends). Please allow an additional 1-2 days for processing.<p style="box-sizing: border-box !important; -webkit-font-smoothing: antialiased; margin-top: 24px; color: rgb(26, 26, 26); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please note, orders placed after 11AM ET will be processed the next business day. This applies to all shipping methods, including Express and Expedited shipping. We do not process or ship out on Saturdays or Sundays.<p style="box-sizing: border-box !important; -webkit-font-smoothing: antialiased; margin-top: 24px; color: rgb(26, 26, 26); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please anticipate an additional 5-7 business days of processing time for personalized orders.<p style="box-sizing: border-box !important; -webkit-font-smoothing: antialiased; margin-top: 24px; color: rgb(26, 26, 26); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please be advised: We are experiencing delays in monogramming due to a high volume of orders. Unfortunately, we cannot guarantee delivery for personalized orders by 12/25. We apologize for the inconvenience.&#xA0;<p style="box-sizing: border-box !important; -webkit-font-smoothing: antialiased; margin-top: 24px; color: rgb(26, 26, 26); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We&apos;ll send an email with tracking information as soon as it ships. This will provide you with specifics on its arrival. You can track your order <a href="https://scoutbags.aftership.com/" style="box-sizing: border-box !important; -webkit-font-smoothing: antialiased; color: inherit; text-decoration-line: underline; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: rgba(var(--text-color),.35); text-underline-offset: 2px; transition: text-decoration-color 0.2s ease-in-out 0s, color 0.2s ease-in-out 0s, -webkit-text-decoration-color 0.2s ease-in-out 0s;" target="_blank" title="https://scoutbags.aftership.com/">here.</a><p style="box-sizing: border-box !important; -webkit-font-smoothing: antialiased; margin-bottom: 0px; margin-top: 24px; color: rgb(26, 26, 26); font-family: Montserrat, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We&#x2019;re committed to getting your order to you as quickly as possible. Sometimes during peak volume periods (holidays and sales), we do occasionally experience shipping and processing delays. Please know that we&#x2019;re working as hard as we can to pack up and ship your order.

Depending on your location and carrier volume, standard shipping can take between 3-6 business days for your package to arrive (does not include holidays and weekends). Please allow an additional 1-2 days for processing. Please note, orders placed af

When can I expect my order?

Shipping

Track Order

Can I edit or cancel my order?

How do I track my order?

Orders

How do I make a return?

Do you offer refunds or exchanges?

What should I do if my item arrived damaged?

I received SCOUT as a gift, can I return it?

I received the wrong product. What do I need to do to get the correct item?

Do you offer a warranty?

Returns & Refunds

What is your shipping policy?

What if my package gets lost or arrives damaged?

What are your shipping costs?

Do you offer expedited shipping?

Where are you based?

Where is my order coming from?

Can I use more than one discount code?

Are any products excluded from promotion or discount codes?

How do I apply a discount code to my order?

Do you offer a discount for new customers?

Do you offer discounts for teachers, healthcare workers, first responders, or military members?

Do you offer price matching or price adjustments?

I'm not receiving your email or SMS newsletters. How Can I?

Discounts, Promotions and Exclusions

How can I find out when an item is back in stock?

Website Questions

How do I personalize my SCOUT product?

What is your return policy on personalized items?

Monogramming

Do you offer gift receipts?

Do you offer gift wrapping?

Gift Services

What fabrics and materials are SCOUT bag made out of?

How should I care for my SCOUT products?

Fabric & Care

Is everything on the website always available?

Why don't all the bags come in all the patterns?

I would like to purchase a bulk order of SCOUT products. How do I find out more?

How do I unsubscribe from SCOUT communications?

California proposition 65 warning

Other Inquiries

When can I expect my order?Updated 7 months ago